Feedback from our valued clients
Jen from Jen Mitchell Travel was very responsive, professional and beyond knowledgeable. A small quick business trip to Charleston was simple and thorough. Jen booked us at the incredible Hotel Bennett, had car service booked to and from the airport and even got us awesome amenities at the hotel thrown in to our package. Best Travel Advisor in Naples FL!
-Chef Vincenzo
I send a big shout out to Jen and her travel team for helping sort out our big October 2020 Silverseas cruise to the Galapagos Islands which we had to cancel due to the COVID-19 pandemic. We decided to put off this trip until the world was in a better place but not knowing when this would occur decided to recoup our financial outlay. The travel team worked with the various airlines and hotels and refunded all of our costs with a few small exceptions we knew going in would not be able to be refunded. We were very pleased with the outcome and hope to make this trip another time. Hats off to Jen and her great team!
-Tim L.
I had never used a travel agent before but I wanted to fulfill my number one bucket list trip to Africa and felt that I needed help this time. Good fortune led to to Jen after reading the reviews on Yelp. Rarely have I ever encountered the level of service I received from Jen. She is always quick to respond and held my hand throughout the entire process. Because of her, the arrangements were flawless. I was in touch with her throughout the entire trip and it gave me great comfort to know she was always there. Her suggestions prior to the trip were invaluable. As a solo female senior traveler, I could not have taken on a trip of this magnitude without her. She truly does care about her clients. I felt she was with me every step of the way. She even went above and beyond to help me with a few challenges I had while in Africa. Because of Jen I had the trip of a lifetime. I will never plan one in the future without her help. Thanks, Jen!
-Mary B.
This past summer we wanted to add on to our Tauck Croatia cruise which started and ended in Venice. Having been to lake Como roughly thirty years ago, my wife and I thought a second visit was in order. We contacted Jen Mitchel, a Virtuoso travel professional to set it up. As it turns out, that was a very good decision. Jen arranged for our train to Milan, with a driver and guide there as well. At the Venice train station we were greeted by our personal porter who took our bags to the coach and saw us off. The Milan driver and guide were simply fantastic as well. We saw the Last Supper, which was on my wife's bucket list. After that, it was off to see the Milan Cathedral that was just beyond the fantastic Galleria Vittorio Emanuele II. I'll include some pictures. After Milan we were picked up and chauffeured to Lake Como. On the previous visit to the lake, we stayed in Bellagio, which was oh so special. It is now simply a tourist trap. Our hotel Tremezzo was on the opposite shore and is seriously fantastic. In fact, from our prospective it is one of the best hotels in the world. All in all Jen orchestrated a trip that we won't soon forget and we'll be sure to work with her on any future trips. We can not recommend her enough and you won't be sorry if you decide to use her. Thanks Jen, great job !!!
- Phil & Gail A.
Jen planned our 1 year anniversary trip to Greece & Santorini and it was impeccable! She organized our week long itinerary and set us up with top notch private tour guides along the way! Also provided great restaurant recommendations!
-Jenny and Jim C.
Omg! Soooo much fun! The wine tours were amazing! I loved both of them. One was more social and the other private and personal. Our tour guide at the vineyard was a sweetheart, her name is Beth. Our driver Kate was the best! All very professional Thank you so much for taking such good care of us. Also Al and I are sitting here thinking and talking about how great you are! I had the most amazing time! I adore you Irene!
Thank you so much for always, ALWAYS taking such great care of us. I mention your name to all my friends just in case they need a little vacation help.... Your ears should be burnin! Thank you for you!!!!
- Al & Ginny A.
Jen has been great planning multiple of our trips-Thailand, Iceland, Norway, Blackberry Farm. Wherever we have travelled the excursions and accommodations were planned to smallest detail. In the most remote areas we were provided with local guides and drivers taking all the stress away. When traveling in rural Thailand, I had a contact to pick us up in less than 24 hours when we made last minute change in plans. In Norway we were provided drivers in regions over 5 hours away from major cities allowing us to cover large territories of this country with ease. We simply told her we wanted to hike one of the best hikes in the world-Troll Tunga. She made it happen. I strongly recommend her services
-Joy and David G.
Jen was very careful to understand exactly what we were trying to accomplish with our trip, as well as what our tolerances were with regard to additional adventures she might recommend. Her attention to detail, and the little "extras" she recommended were spot on. Our trip planning began many months prior to the actual event, and she was personally involved with us throughout the trip planning, trip preparation, and the final, last minute details. She was a pleasure to work with.
-Gary & Jana L.
Jen was very helpful in arranging everything to do with our trip to Canada. She kept us up to date on flight changes and spent a lot of time, even consulting with her family, about really good restaurants in Montreal and Quebec City. She helped us with a previous trip to Spain and is now working on a trip to California.
-Jim and Roberta P.
Irene!!!! You outdid yourself! Thank you, thank you! What an amazing room you had for us! And thank you for all the goodies! The chocolate was delicious. We had an amazing view as well. The $60 food credits were so helpful! Love those little perks!!!Thank you so much for all you did for us! I'm going to recommend you to EVERYONE! EVERYONE!
- Al & Ginny A.
